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Company Profile

CronySoft is a diversified offshore IT solutions company offering world class application services to help your organization exceed its technological expectations. Our competencies lay in onshore and offshore software development, maintenance and offshore project management services. CronySoft maintains an Offshore Development Center (ODC) in Bangladesh essentially to provide cost-effectiveness to its Partners and Clients around the globe.
CronySoft works with global companies and provides them with outsourced software services spanning over complete life cycle of products and applications. CronySoft's Technology Areas are mapped to various leading technologies providing unmatched offshore development services.

We have dedicated offshore development teams focusing on each Technology Areas. Focus within Technology Areas encourages CronySoft to build competency in each distinct development architecture. This also helps CronySoft in addressing the delivery nuances related to a particular type of technology.
The combination of focus on Technology Area, Competitive pricing, Exceptional service and offshore Project Management experience makes CronySoft a powerful choice for our customers. CronySoft has an excellent track record in high - end technologies and has delivered various software projects, on schedule and within budget, to various customers in North America, Europe, Middle East and Australia.

CronySoft works on the model of "Offshore Software Services with Local Presence". CronySoft has locally available Project and Program Managers who interact closely with our clients in North America. By being close to the clients and working in their time zones, the locally based team members ensure that optimal communication is maintained for the successful outcome of the outsourced projects


TESTIMONIAL


CronySoft is a diversified offshore IT solutions company offering world class application services to help your organization exceed its technological expectations. Our competencies lie in onshore and offshore software development, maintenance and offshore project management services.

“CronySoft has been able to deliver quality work on very tight deadlines for us. We recommend CronySoft as a reliable IT solutions partner."

Alhaz Md. Shahidul Islam
Lecture Group – Bangladesh



Why Cronysoft?

We are a client-centered and quality-centric organization with a complete portfolio of IT services. We make it our business to understand your enterprise and its direction, the complexities of your trade, your processes and operating philosophy and your priorities. This way we can offer you technology solutions that provide business value and are tailor-made for your business needs.

Apart from our total customer commitment, what sets us apart is:

Client Focus: We are the best in our industry because we listen. We make attempt to understand our clients' objectives and needs, and we collaborate to find solutions that meet them.

Business Value: Our success is measured by the exceptional value we create for our clients. We constantly strive to create value in all our endeavors through tangible results.

Domain Expertise: Our conscious focus on a few key domains has given us the ability to build real skills in each of them. Skills that encompass the entire gamut from design, development and integration of applications to operating key processes. Our customers benefit from not just our expertise but also the rich experience CronySoft has in verticals.

Technology: Our unique competence and focus in Microsoft and Java based solutions and technologies gives us the experience to built integrated, scalable, robust enterprise solutions thereby drastically time-to-market and cost of ownership.

Our People: The quality and passion of our people sets us apart. We hire and retain only the highest quality people who fit with our client focused culture and values. Our low rate of attrition tells our story.

Honesty: We build lasting relationships with our clients, employees, and partners through open and honest communications. We earn trust and respect through integrity in all our actions.

Quality: Our processes are adapted from SEI CMM Level 2/3 and ISO 9000 certification standards. Our uncompromising quality control standards foster defect prevention, budget overruns and complete customer satisfaction.

Continuous Improvement: Regular training in key development technologies, software engineering practices, management methods, QA standards, R&D on new technology products, conducting architecture workshops, continually evaluating our own processes and methodology, mentoring tech leads to meet the requirements for changing technology and improving team capabilities.

Development Bandwidth: With over 75+ employees across software development and internet solutions, CronySoft is fast becoming the preferred organization to work with.

Personal Growth: We nurture personal growth for our people by creating a challenging environment with opportunities to learn and develop to become tomorrow's leaders. Recruiting and retaining people who are properly trained, motivated and share a common vision based upon their goals and commitments ensures we are the best in the industry.

Consulting Bandwidth: With over 6 consulting locations around the globe, CronySoft provides single point of contact during client business hours, establishing a clear line of communication for the project team in Bangladesh and building accountability.

Offshore Model: Our unique Offshore Model allows our customers the dual advantages of offshore rates with real time supervision of projects locally.

VIDYA (Knowledge Exchange): Built on the Microsoft SharePoint Portal Server and Microsoft Exchange Server allows us to retain and share our knowledge and keeps us from reinventing the wheel.

Project Management Tool: CronySoft utilizes proprietary web-based system to provide transparency, control, real-time project monitoring, availability of shared resources, change, issue and task management. This is an added plus when developing solutions over geographically distributed development teams.

Project Management Experience: Unlike other offshore providers, CronySoft has built offshore capabilities on its project management expertise in managing distributed teams.




Quality

CronySoft believes in Quality. We understand this concept in its wider meaning. We have specific methods and procedures to ensure Quality in every deliverable of ours. At CronySoft, we don't promise our clients that we will be delivering the quality, but it is assumed.

QUALITY ASSURANCE
Quality Assurance involves the entire development PROCESS - monitoring and improving the process, making sure that any agreed-upon standards and procedures are followed, and ensuring that problems are found and dealt with.

Some of the quality assurance initiatives that are practiced at CronySoft are:
• At CronySoft, we have a dedicated team to ensure that all the client deliverables go through rigorous testing rounds, before they are given to the client. We believe that the final product should always be ZD product.

• The entire testing procedure is very clearly defined. Before a project reaches the testing stage it goes though a number of checks by the concerned developers. They use well-formed checklists that ensure that the bugs, if any are rectified in the initial stages only. So, once the project reaches the testing stage, there are either no bugs or very little bugs that are present.

• The concerned team who is dedicatedly on the testing of projects, uses the checklists along with the well designed test cases to ensure that all the defects, whether mechanical, language, ID, coding, functionality related are thoroughly checked and are rectified.

• All the findings of the testing round are reported to the concerned developers using a specially designed template, who in turn fixes each error reported and sends the project back for a final audit. This final audit, basically serves as the verification round, for all the errors that were reported in the previous round. Also, the audit round eliminates the possibility and ensures the fact that the final product is without any defect.
Business Continuity



Our Commitment to Business Continuity

CronySoft has a robust and time-tested Business Continuity Plan (BCP) that ensures that the business operations of CronySoft are not disrupted by any natural or unnatural disaster.

The BCP reiterates our commitment to delivering the highest quality solutions using the onsite/offshore model, and protecting our clients from risk. Our business continuity plans are based on the need to protect professional staff, computing infrastructure, and intellectual property in order to help our customers remain in business through any contingency. That includes provisions to ensure the mobility of professional skills along with fully redundant communications backbones and computing infrastructures.

Power & Utilities
Our entire facility can be run on auxiliary power. We have multiple back-up options to enable us to run the facility without power for an uninterrupted period of 2 days. The electrical supply into the facility is conditioned using a three-phase servo stabilizer. All power supply to computers is provided by online Uninterrupted Power Supply systems. Load balancing and redundant clusters stabilize voltage and frequency to within 1%. An underground water storage tank has the capacity to service the entire CronySoft facility for 2 days. We also have our own bore well.

Internet Redundancy
We have three parallel high speed connections (512 mbps each) from different service providers. This ensures 100% connectivity to the cyber space.





Fire & Medical Emergencies
We have arrangements with a 24x7 hospital a few miles from the office. Contact details are maintained at multiple points for nearby fire stations, blood banks, police station, 24-hour pharmacies etc. We have elaborate fire safety arrangements including B and C type extinguishers, multiple exits, smoke alarms, and hose pipes within the facility.

Data and Exchange Recovery
An intelligent disaster recovery system is in place for restoring complete server information at short duration. The backup is restored on an offline Exchange server for high availability.

Dedicated Team
A dedicated team of engineers who work on a 24x7 schedule resolves ongoing operations issues. An intranet-enabled helpdesk request is followed by a structured process ensuring quick resolution of queries, leading to very low downtime of hardware and software






















Technology

Microsoft .NET

Microsoft .NET framework represents a major step forward for Microsoft developers, encompassing many of the object-oriented design disciplines and managed code innovations that have become popular in e-business application development over the last few years. Consequently, CronySoft has established a special competency center to spread knowledge and promote best practices with Microsoft's new .NET Framework.

The Microsoft .NET Competency Center is staffed by trained, Microsoft Certified professionals with experienced applications development experience in selected Microsoft development environments. CronySoft has invested in training resources and developing best practices for application development using Microsoft's .NET architecture. CronySoft's Microsoft Competency Center leverages this expertise to enable rapid, error-free application development to solve specific business problems.

The objectives of this team involve:
• Providing technical solutions implementing Microsoft .NET
• Resolving problems faced in applying Microsoft .NET technology
• Establishing a forum for knowledge sharing among developers
• Building competency in chosen Microsoft servers and services
• Developing reusable components that can be used across projects
• Conducting organization-wide training programs in Microsoft technologies
Technologies

Core: .NET Framework, DNA, COM, COM+,
XML Web Services: SOAP, XML
Languages: C#, Visual Basic (VB).NET, ASP.NET
.NET Servers: BizTalk Server, Application Center, Commerce Server, Content Management Server, SharePoint Server
Solutions: B2B Integration, B2C Application Development, Web Services based Application development, Reusable Components, Mobile Solutions




PHP
…………………………





SUN J2EE
Java Competency Center helps clients realize the benefits of Enterprise Java J2EE platforms, and related technologies including Web Services and J2ME. CronySoft has built a competency center that focuses on skill building, knowledge management and pioneering research in emerging Java technologies.

CronySoft leverages offshore cost and scalability advantage to significantly reduce development cost across various J2EE developments. CronySoft's Java Competency Center uses deep platform expertise in developing and delivering enterprise solutions. CronySoft reduces software development costs by over 50% by leveraging competency expertise, offshore cost and scalability.

CronySoft has made significant investments in creating and growing the Java Competency Center. With trained and experienced Java specialists, engineers in CronySoft's Competency Center conduct internal training programs for continuous learning and hands on experience.

The objectives of this team involve:
• Providing technical solutions implementing Java
• Resolving problems faced in applying Java technology
• Establishing a forum for knowledge sharing among developers
• Building competency in chosen application servers and services
• Developing reusable components that can be used across projects
• Conducting organization-wide training programs in Java technologies
OpenSource
Open Source software development applications

CronySoft has a small team of professionals who have formed Open Source Software development competency. CronySoft has invested in open source software research and training of its team. Customizing Open Source development applications innovatively for wide adoption by customers has been the focus of our software competency group in the recent months. CronySoft has professionals experienced in offering Linux based services as part of our offerings in the Open Source domain.

Benefits of using open source software:
• Cost savings typically range from 70% to 90% compared to a product developed from scratch, depending on the complexity of customization
• Development time and cost reduced by over 50%
• Software comes with rights to modify
• Complete flexibility for meeting specific needs (not available with proprietary software)
• Enhanced portability
• Vendor neutrality
• Availability of quick fixes and feature enhancements
• Availability of large pool of talented developers at short notice
• Current Status of most open source software development applications:
• Result of collaborative effort of a group of people, often working on voluntary basis
• Released on an 'as-is' basis, without any guarantee on the quality of the software
• Often addresses a particular domain's functionality.
• Often requires more than one open source software development application to be integrated and customized
• No definitive source for obtaining the required technical support.
How does CronySoft add value to your open source software development project:
• We analyze client requirements thoroughly to understand your business needs
• We perform extensive research to identify the best open source applications that suits our client's business needs
• We analyze the open source software development application to understand the product and the underlying code
thoroughly and intimately
• We identify areas that need customization, and prepare a plan to integrate multiple open source software development applications
• After customizing and integrating the applications, we subject the software to a thorough QA and testing cycle to rectify any inherent software defects
• We create additional customer-oriented documentation to help the client use the software effectively
• We provide services to migrate the existing applications and data, if any, to the new software
• We provide technical support to the software delivered. Our standard terms and conditions include 4 weeks of FREE technical support.
We provide ongoing technical support, and can provide services to modify the functionality / add new features.





Frequently Asked Questions

GENERAL

How does the offshore development work?
The software development methodology does not change, whether the development is done domestically in the United States, Europe or any other part of the world. Our team works with an industry standard software development methodology. You will be in direct communication with the project manager who will track your project through all the phases of development, from needs analysis, requirements documentation, prototyping, development, testing, release, business practice integration and support. The work will be done in our offshore office, but through the power of the Internet and through our very strong communication skills, it will feel as though we were working right in your facility.

What are the main benefits that businesses gain from offshore outsourcing?
Today's organizations must find ways to cut costs, obtain higher productivity from skilled resources and have in place best practices, de-risked business through diversification, and accelerate time-to-market for products and services. Offshore outsourcing helps companies meet these objectives by providing:
• Cost effectiveness - Salaries of IT professionals are significantly lower than those in North America and Europe. This wage differential translates into cost savings.
• Large pool of IT talent - Bangladesh has a large resource pool of highly qualified and experienced IT professionals with expertise in a wide variety of domains and sectors. This cost effective talent pool can be tapped into and world-class IT resources can be deployed for a reliable services delivery.
• Best Practices - Focused heavily on quality and continuous process improvement, offshore development centers operate at high levels of efficiency, predictability, and reliability. High process maturity greatly reduces the risk of project failures and provides significant advantage when managing service level agreements. Also, majority of the SEI CMM certified IT vendors are located in Bangladesh, which denotes the high quality culture and a passion for excellence.
• Round-the-clock operation - Offshore development facilities located in Bangladesh are in a distant time zone. There is a time differential between onshore and offshore destinations which translates into a virtual 24/7 kind of operation for your projects. Different time zones can lead to reduced development cycles and time-to-market for your solutions/products.
Why does Bangladesh score over other destinations for offshore outsourcing?
Offshore development centers have appearing throughout the world. Buyers can choose from locations across Asia/Far East (Bangladesh, China, Philippines), Europe (Ireland, Russia, Hungary, Poland, Czech Republic), the Americas (Canada, Mexico, Brazil, Chile, Argentina), and Middle East/Africa (Israel, South Africa).

Although there are many choices for offshore outsourcing, not all offer the right formula of success. Selecting the right option requires right mix of factors such as cultural affinity, geo-political risk, cost advantage and resource availability. Bangladesh has emerged as the dominant player because it is the strongest option across a range of factors:
• Competency in delivering IT services - Bangladesh has a strong understanding of business applications and has many decades of experience in delivering IT services. Many of the IT blue-chip corporate like Microsoft, IBM, EDS, Dell, HP, Compaq, Sun Microsystems etc have their own captive development facilities as well as outsourcing relationships with offshore vendors.
• Availability of skilled resources - By any measure, Bangladesh has the largest pool of skilled, experienced IT professionals. Bangladesh's premier universities and colleges churn-out thousands of well-educated professional’s pool every year.
• Government support - Bangladeshi government is a strong supporter of IT initiatives and has invested heavily in building its capabilities and supporting it.
• Cultural affinity - Bangladesh is the second most populous English speaking country in the world and IT professionals have extensive experience working with their American and European counterparts. In contrast, China has a low rate of English speakers, significant cultural differences, and far less experience in working with global IT organizations.
What are the implications of outsourcing?
How do I manage outsourcing relationships? Surveys and studies have proven that more than 90% of Fortune 1000 companies outsource some part of their IT operations. Also, their spending on offshore IT outsourcing is repetitive, i.e. they do it on a year-on-year and not experimental basis. If this is the case, why would an organization not outsource and benefit from reduction of the cost of IT initiatives. Selection of the right vendor is also very important in determining of the success of the new paradigm. If the vendor has an onshore office in your country, your relationship is highly de-risked as you have someone in your country to respond to you as any point in time. After you have made the decision to outsource and also selected the right vendor, you need to also maintain a regular and seamless communication so as to constantly monitor the project's progress and maximize out of the outsourcing possibility.

How do I know if my company is a candidate for outsourcing?
Outsourcing is now being considered as a mainstream business strategy to improve overall corporate performance and bring about efficiencies. The Outsourcing Model has evolved and has undoubtedly become the preferred way of doing business by corporations of all sizes. Your company may be a candidate for outsourcing if you are asking yourself the following:
• Are my resources being utilized optimally?
• Can my IT department improve our corporate efficiency?
• Is my company ready to meet the future challenges of technology?
• Is there a quicker, more effective method to handle IT function?
• Should we consider offshore solutions and services?
• Are 40-50% savings for real; what are the after-effects?
• Will employees have a basis for litigation? What are their options?
BUSINESS

what services does CronySoft provide?
CronySoft works with leading organizations world-wide to provide them with offshore software development solutions and services. We specialize in establishing offshore development centers for our clients and partners with teams of IT professionals working dedicatedly for their projects and processes. Broadly, we provide the following services:
• Application Development and Maintenance
• New Media and Creativity
• Internet Marketing and SEO
What are the modes of communication?
The modes of communication are the following:
• Telephone using VOIP technology
• Email
• Instant Messenger Chat
Do you have your own offshore development center, or do you subcontract?
We have own development centre in Bangladesh and we do not sub-contract. This is basically to safeguard the interest of our clients/partners and also to have a greatest control over the processes, people and projects.

What is the strength of your company?
We currently have a team of fifteen (15) IT professionals in our offshore development centre in Bangladesh. We have team of day shift and night shift

what type of a team does CronySoft have?
At CronySoft, we have a team of exceptionally bright and talented professionals with experience of working with companies like GE, Oracle, BirlaSoft, Convergys, HP, Wipro, NIIT etc. Majority of our developers/programmers are Engineering Graduates with Masters in Computer Application. We have the distinction of attracting and retaining bright talent through promotion of a culture of growth and continuous improvement.

What type of processes does CronySoft have in place?
At CronySoft, we have in place sound processes that enable us to deliver best- in-class services to our clients. Our processes are designed to help our clients check project updates on a real-time basis, QA methodologies that enable us to deliver defect free service and project management tools that allow us to manage the projects effectively. To ensure the timely and quality delivery for high client satisfaction, we have implemented the following processes:
• Prototypes & Staged Deliveries
• Weekly Status Reports
• Comprehensive Bug Management System
• Configuration Management
• Knowledge Management System
What are the company's core competencies?
Our core competencies are the following:
• Expertise in Microsoft .NET, PHP
• More than 50 custom solution deployments world-wide.
• Best-of-the-breed IT talent.
• Fortune 1000 customer endorsement.
• State-of-the-art offshore development facility with a capacity of 100 seats.
• Partnerships with leading global software companies.
Do you provide post-development maintenance?
Yes, we do support all software we design and deliver on the basis of a separate support/maintenance contracts. This generally includes bug-tracking and fixing. Feature enhancements and developments are handled as separate contracts. We track all post maintenance requests, issues, bugs, etc. in our proprietary software TAR Manager. We also do support and maintain software developed by other vendors.

How can we be sure that the software you develop for us will not end up in a competitor's hands after it is completed?
We have confidentiality agreement with our with each and every team member. This confidentiality is also validated on the basis of existing laws. Most importantly, our team consists of skilled professionals, who would not risk their career or professional integrity by misusing a customer's code.

What kinds of guarantee do we get that the work is done well?
We give you three months of warranty after the final delivery for all bug-fixing, etc. After the warranty period, we sign a separate monthly or quarterly support/maintenance contract with you, so that you continue to get ongoing support.

How does CronySoft protect confidentiality?
Before a initiating a project, CronySoft signs a Non Disclosure Agreement (NDA) and Project Confidentiality Agreement with the client. Under this agreement, we keep the client and offshore project-related information in strict confidence. Any references or client's outsourcing project details are not revealed without the prior approval of the client. We also sign a Non Disclosure agreement with our employees so that the confidential information of the client is not shared with any external entity.

Can you provide references?
Yes, we can provide you with our client references. We have built solid relationships with our clients and partners by helping them meet their business objectives and providing them high quality service that exceeds their expectations.

How do you ensure quality of services?
At CronySoft, we have adopted a quality framework that is aligned as per SEI CMM Level 3 standard. Quality at CronySoft is a continuous process and it permeates deep down in the corporate hierarchy starting from the top management. Quality is a culture for us. Our processes are derived from industry standard practices and have been customized to suit the requirements of offshore development.

How flexible are you in accepting our standards or methodologies for development on our projects?
CronySoft is flexible enough to accept your methodologies and standards that suit your project. We can work the way you want us to work and ensure that your business objectives are met.

What engagement models does CronySoft offer its clients?
We offer multiple engagement models to meet diverse needs of our clients. We offer the following engagement models or a combination of the three:
• Project based pricing
• Effort based pricing
• Dedicated Development Facility
We offer a de-risked offshore project migration methodology that enables us to deliver a zero-defect delivery of offshore service.

Can I outsource the projects and assignments that I have from my clients to CronySoft?
Yes. Partnerships are at the core of our business philosophy. We have built solid relationships with consulting companies globally in order to help them reduce their cost of development through strategic offshore delivery model. We partner with companies that are looking at reliable offshore services provider that can bring about tremendous synergies to their businesses.


OPERATIONS

What is the response time to an initial communication?
The response time to an email is a few minutes, whereas IM chat is instant with no response time at all. Our team in Bangladesh can also be available virtually 24/7 for the purpose of responding to customer query.

How do you provide project estimates and project schedules?
Before the initiation of the project, we carry out a very comprehensive scoping and estimation exercise using intelligent tools developed in-house. We have onboard systems analysts who are adept at project analysis and estimation. On the basis of the work-load involved in the development phase as well as the project delivery requirements, we provide the estimate for the project. Once when the project has been estimated and scheduled, we use Microsoft Project Server 2000 for scheduling the deliverables and monitoring of the project progress. We have also developed our own custom-designed tool named TAR Manager for issue and bug tracking.

How do you handle change request and changes in project scope?
We use a time-tested change management procedure for any changes in the project. For ongoing minor changes in the running project, the changes are communicated to the project manager concerned, who gets them executed. If the changes are significant and can greatly add to the work-load that has been estimated at the beginning of the project, then we scope creep the project again and submit the revised quote, for acceptance to the client.

How is testing and quality assurance performed?
We have a well organized process for testing and qualification. We have a team of quality assurance specialists located in our offshore development center who provide systematic testing, verification and quality assurance. We have aligned our development methodology as per ISO 9001 development standards. We have a process in place to ensure that quality is maintained every single time. These processes are derived from industry standard practices and have been fine-tuned to meet the unique requirements of remote development. The following points summarize our quality initiatives:
• Testing is performed at every step in the SDLC
• Quality is assured through our rigorous project management methodology and quality assessment procedures
• ISO 9001 has been streamlined and adopted into CronySoft's organizational and project management models to ensure predictable results and repeatable success
• CronySoft has a dedicated team that ensures Software Quality Assurance
• All quality issue tracking will be done using our proprietary TAR Manager.
How do you ensure knowledge retention in your organization pertaining to the projects that you handle?
At CronySoft, we understand the importance of knowledge pertaining to the project and ensure that we deploy a shadow resource for every 5 or 6 resources who work on the project. This ensures that despite the attrition that may happen in the future, there is an extra resource (who will be the knowledge source) pertaining to that project. Majority of our projects have shadow resource deployments in order to ensure safety of our client's and partner's projects. Detailed project documentation at all stages of the project also helps us manage the project knowledge.

How do you deal with urgent bug fixing?
We have a bug fixing and bug tracking mechanism. In this system we prioritize the issues on the basis of priority P1, P2, P3 and P4. All urgent bug fixing issues are put in the priority P1 list and our support team addresses them immediately.

How detailed a set of requirements do you require from us?
Again, it's an interactive process. In scenario one: if you do not have any spec outlined we ask you to give us minimal requirement specifications (may be a page or two page description of the system). Then we start developing the formal requirements document from that. Every release of this document is reviewed by the client and we do modifications accordingly. Generally it goes on from few weeks to a couple of months (depending on size of the project). In this process the Requirement Specifications becomes the Bible for development. All changes and modifications are captured continuously in this document. On the other hand if you already have a specification document we start with a discussion on that, refine it for some period of time, try to freeze it once all agreed.

Offshore software development strikes fear in my mind... Are you easy to reach and how fast do you responding to calls?
Our greatest advantage of working with CronySoft over other offshore companies is the fact that we have an onsite Project Management Office in Dallas, Texas. You do not have to worry about the constant headaches that communication and cultural barriers often bring to the software development process. You will be in direct communication with our Dallas office who will work with you and with your team on a regular basis. We also have web based project management tools and mechanism for each and every page, so that each project can be monitored 24/7 and updates and bug tracking can be done any time. Also at our offshore development center, we have an IPLC connection that gives us a local American Number (Dallas Number) that reaches our Bangladesh Office. You can make a domestic call from America and speak with your team in Bangladesh as long as you like, and vice versa. This way you have access to some member of our team 24 hours a day.



Are there mechanisms in place to ensure deadlines, milestones and timely delivery?
We follow all standard project management methodologies using all available tools (e.g., MS Project). We have a sign-off process for each delivery after the specification is firmed up.

How do you deal with people who change their minds all the time and want something changed in mid-project?
This is a very difficult question. Our processes have been designed around "XP" Extreme Programming? Which works towards being able to handle just this situation? We spent close to 50% of the time allocated to any project on Design, Architecture, Prototyping and thorough documentation before we write a line of code. We do understand that no client can be hundred percent sure about their requirements at the start of the project. To counter this we first develop the prototype of the entire application (Minus the backend code) and get that signed off screen by screen for the entire application. Usually it has been seen that majority of gaps get filled up at this phase and the chances of missing out important functionality as well as making changes mid-project are reduced. In addition we recommend an iterative process for managing changes. Our methodology makes this possible and practical.

Can you provide us with onsite consultants?
Yes, we can. In cases where onsite consulting is required, we can follow a Hybrid Development Model. In this model, there is an onsite component together with the offshore mix in the development methodology. We can fly consultants for knowledge gathering, requirement specification design, solutions architecture etc. and then set-up a dedicated team of IT professionals in our offshore development center to work on the project. This way, we can ensure that you get the dual benefits of cost-effectiveness through offshore development and effective onsite consulting through consultant deployment onsite.

How do you manage resource attrition in your company?
At CronySoft, we have implemented HR policies which are very people-friendly as well as a work culture that promotes healthy competition, dynamism and continuous learning and improvement. Our compensation packages match industry standards and are performance based. All this has ensured that the attrition rate in our company is low and our people retention rate is high.

How do you manage recruiting process in your company?
We have access to thousands of highly qualified IT consultants with expertise in various domains like .NET, Oracle, Java, PHP, C#, etc. We have a team of recruiting experts who swing into action as and when a requirement comes in for any particular resource. The qualified and experienced consultants are contacted and an initial interview is scheduled. We follow a rigorous selection procedure in order to ensure that the best people join our team. Our selection process includes technical test, communication and English proficiency test, group discussion and interview. If required, we can also arrange an interview with the client over the phone.

TECHNOLOGY

What is company's project management procedure?
For every project (big or small), there is one project manager, who is responsible for heading the project and ensuring the delivery of the end solution on time and on budget. The client corresponds with the project manager directly and he/she is the sole point of contact for the client for any issues related to the project. The Project manager manages the resources internally using Microsoft Project Server 2000. Internally, the tasks are assigned to the teams through a custom developed solution, known as TAR. This ensures that the team is allocated with sufficient amount of work and the progress of the same can be monitored and measured using this system.


What version control system is used?
We are currently using Microsoft Visual SourceSafe for version control.

How complex a software project can you develop?
We have done and are doing fairly complicated projects (involving 10-20 team members in a project over a period of more than a year). The number of lines of code varied anywhere between few thousand lines of code to more than couple of million lines (however it depends on what type of code/system you are referring to .NET, Java, C++, C, OO, Assembly, Oracle, FoxPro, VB, etc.).

Who owns the code at the end?
Our clients will own all the code, documentation, design, and conceptual ideas. We have a very strong legal process in place to assign all proprietary and ownership rights to you.

Do we get the complete set of development files at the end?
You get files continuously in the development process. After starting the project we ensure a high-level of interactivity in the development process (status meetings happen once in week, in some of our projects we even have international conference calls everyday). Every document, design or code generated in either side is exchanged continuously and reviewed and fine tuned very frequently (sometimes daily). Therefore you keep on getting the files and other deliverables very frequently.

What technology experience does CronySoft have?
CronySoft has worked on diverse technology platforms and build a solid backbone of technical strength, which enables us to deliver best-in-class services to our clients. CronySoft has worked extensively for its various clients in the following technology areas:
• Web-based technologies
• Client/Server Applications
• Web Services
• Application Packing Services
• Legacy Migration Applications
Do offshore programmers write code in their native language?
Code development is done using English language and all code is written using the same tools used by developers in the U.S and elsewhere. Development team members have good knowledge of English language and world-class communication skills. Our Project Managers work directly with the clients and regularly communicate using a host of channels like email/telephone/IM chat etc. English language is never a problem working with us.

Is the code documented?
Yes, we document all the codes that we develop. We have processes in place that make it compulsory for our programmers to document the codes and we also follow standard coding practices. Code documentation also helps us better maintaining the code and providing warranties during the active life of the application.
















Feature of Software That We Provide

Accounting & Financial Software

This is a single entry accounting system (auto double entry) covers all the standard practices of accounting. It simple entry process and dynamic accounts defining process makes it unique from the crowded available in the market.

Benefits:
• End-user can easily maintain their books of accounts, sales ledger, purchase ledger, stocks, production control, and payroll.
• Easy operation , easy maintenance
• Based on accounting principle-emphasis on our accounting professional practices
• Customizable
• Do not need to memorize code
• Department/cost centre/branch
• Both real time and batch integration
• Free up- gradation.

Features:
• General ledger: 5 level chart of accounts, multi company/projects, department/cost centre, financial statements.
• Sales: Branch/depot wise invoice, challan, Do, packing list, vat challan, customer ledger, ageing etc.
• Purchase : PO, local/foreign purchase, purchase statements, supplier ledger, ageing etc
• Inventory : lot tracking, Transfer, reject, loan, Excess/shortage, stock Report, stock ledger
• Production : production plan, batch follow-up, production report
• Costing : Purchase/LC/Lot/batch wise costing
• Payroll : attendance, leave, Loan, Advance, overtime, Increment, Salary Sheet, overtime Sheet

Field of use: Manufacturing, Trading, NGOs

Pricing: Pricing is offered, depending on the level of customization and concurrent access privilege.


Human Resource & Payroll

This is very easy to handle your organization. Manage different activities of an organization. This software has a wide range of management reports to facilitate the decision making activity. If necessary some other reports can also be added with the list.

Benefits:
• Automates full Hr functions
• Reflect holistic view of peoples performance measurement
• Ensures proper human capital managements
• Reduce benefits costs
• Improve productivity
• Improve service and communications with your employees
• Elevate manager effectiveness
• Streamline open employment
• Become more strategic with core business


Feature:
• E*HR select : web based cv update, screening, selection for interview & recruitment
• E*HR employment : detail Hr record with all spouse detail, attendance, leave
• E*HR compensation : Salary, Over-time, provident fund, gratuity, loans and advance, medical/insurances
• E*HR train : training/conference management, candidate selection, training(local/foreign) requirement assessment, allowances and accommodation
• E*HR regulation : disciplinary and performances, transfer/posting, action and disciplinary notes, thanks giving and recognition, performance measurement and criterion setting, resignation/dismissal/service discontinuation
• E*HR transport : transport pool and vehicle management(accusation/rent/lease, renewal, allocation, ceiling etc)
• E*HR GA: general administration, equipment control, fixed asset and maintenance.
• E*HR MIS : MIS reporting relation to HR and Admin

Field of use: Customization available for any generic sector

Pricing: Pricing is offered, depending on the level of customization and concurrent access privilege

Pos, sales, inventory & IMS

This business software deals with consumer goods distribution and sales activities. Along with its easy interface, it comes with a lot of reports that matches with most of your general output need from the software

Benefits:
• Support for standard business processes
• Effective, elegant, and user-friendly interface, very easy to learn for a non tech personnel
• Generous support
• Practical, participatory training and explicit user manual
• Availability of extensive product documentation
• Robust security
• High performance and load balancing capability
• Standard quality assurance

Feature:
• Barcode printing, reading
• Payment receipt generation
• Support for dynamic configuration and calculation and application of VAT,TAX and discount
• Support for payment by cash and card(debit/credit cards)
• Massive and extensible reporting facilities
• Complete support for web based operations
• Powerful security and administrative control
• Support seem-less integration with production, inventory, purchase, and
• Accounts package from documents

Field of use: Retail shop, Mega shop/Mall, Chain Shop, Café, Restaurant

Pricing: Pricing is offered, depending on the level of customization and concurrent access privilege



Customer Relationship Management (CRM)

This software helps businesses acquire, retain and develop profitable customer relationships. Built using Microsoft.NET technologies, its integrated Sales and Customer Service functionality enables employees to share information across teams and departments and increase sales success.

Benefits:
• Ensures long term customer profitability
• Low cost of ownership
• Enable employees to share information across teams and departments
• Increase in sales success
• Deliver superior, consistent, efficient customer service reducing cost
• Rapid time to productivity
• High return on investment
• Built using Microsoft.NET technologies

Feature:
Contact & marketing module
• Account management
• Contact management
• Campaign management


Sales force automation & Opportunity Module
• Sales lead management
• Opportunity management
• Sales forecasting
• Quotation tracking
• Invoice generation

Email management
Task management
Customer support module
• case management
• contract management

Field of use: Customization available for any generic sector

Pricing: Pricing is offered, depending on the level of customization and concurrent access privilege

Enterprise Resource Planning (ERP)

Enterprise Resource Planning (ERP) is:

 An end-to-end Enterprise Resources Planning business Solution with total integration
 Covers all the essentials of back and front office operations
 Enables real-time transactions to customers, suppliers and vendors simply and affordably
 Drivers the cost of doing business down
 Helps reach your vision for the future
 Helps strategically position your organization
 Gives access to speedy and accurate information management systems for controlling every aspect of company operations

Benefits
The most comprehensive and tightly integrated ERP Solution available in the market

Feature
 Merchandising
 Purchase
 Production
 Commercial
 Order wise budget, costing and variance
 HRMS
 Sales
 Accounts (GL, AP, AR)
 MIS (Web Version)

Field of use: RMG, Sweater industry, Composite Knit, Dye & Garments Industry, Manufacturing

Pricing: Pricing is offered, depending on the level of customization and concurrent access privilege


Garments, Textile software & ERP

Benefits:
accuracy
on time delivery
manpower utilization
increase efficiency
reduction of garments production cost
reduction of wastage

Feature:
 attendance & payroll mgt system
 merchandise management system
 commercial management system
 store management system
 production

Field of use: Garments, Textile

Pricing: Pricing is offered, depending on the level of customization and concurrent access privilege


Complete IT Solution Partner

Our goal is to reduce the time that it takes you to build professional applications, while increasing the overall quality and functionality that those applications provide. Our controls are thoughtfully architected, rigorously developed and tested and fully supported. Our architecture allow us to provide a very similar API whether you’re doing Windows Forms, Web applications, Tablet PC, or COM development, to allow you to reuse your knowledge and expertise as you move between environments.

Benefits
 Speeding to publish more information, providing better context around products and services for a more differentiated, solutions-oriented proposition
 Easily printing and distributing marketing collateral, sales catalogs and customer support documentation
 Content management system should enable you to spend less time on web production and updates, with less effort propagating changes throughout multiple versions of the same content and fewer cycles editing different iterations of the same content
 Put businesspeople in control of your online communications.
 Maintain user-experience and brand consistency
 Improve record keeping
 Maximize skills and talents through specialization

Feature
 Separation of presentation and content by using presentation templates
 A user interface customized for the task of content management and publishing
 Specify how that content should be displayed in relation to similar content, such as its placement in a list and that list’s order
 Specify how that group of content should be displayed on a page
 Pages are automatically updated with links to new, relevant content
 Users can search the site using an interface that allows them to create their own rules, with more precise results than free-text search
 People without web design and development skills can publish

Field of use: Customization available for any generic sector


Pricing: Pricing is offered, depending on the level of customization and concurrent access privilege


Computer Integrated Insurance System (CIIS)

From low data volume operation to enterprise LAN and WAN Solutions, CIIS holds the key to centrally controlling and automating insurance business activities.

Key Selling Point
 Supports more than 30 types of policies with pre inputted SBC tariff rates
 Auto Calculation of premium/vat/stamp duty
 Auto calculation of co-insurance breakup between co-shares
 Auto fire risk card and bordereaux report generation
 Daily/weekly/monthly/periodic/yearly MIS Reports
 Menu driven application control
 Customizable database and menu level application security
 Soft copy of Report output can be generated in RTF/PDF/XML Format
 Branch connectivity either under a centric or distributed architecture from low end dial-up to high-end online VSAT solutions. CIIS fits all
 Available both on client/server and Web Environment


Feature
Motor Insurance, Fire Insurance, Marine Cargo, Marine Hull, Miscellaneous & Engineering, Flood Cyclone, Co-insurance, Claim, Integrated with Accounts, PMIS, FDR, Payroll, Provident Fund

Field of use: For Insurance Sector

Pricing: Pricing is offered, depending on the level of customization and concurrent access privilege




Online Banking Solutions

This state of the art software solution added a new dimension to the traditional banking solution in the country. Besides the core banking solutions it also provides Online Help System, Command line for Operation, User Friendly.

Benefits
 Easy to install
 User friendly and also easy to learn
 Flexible & Parameterized Solutions
 Security feature as per user requirement
 MIS Feature as per central bank
 Easiest way to do all banking transaction
 Three tire Architecture used for RDBMS interface
 Data replication & synchronization policy adopted
 Supports ATM, POS, SWIFT and any branch banking

Feature
 Security system like-Network Connection Security, Network Administration Security, Database Administration Security, Application Level Security, User Administration, Audit Trial, DRS (Disaster Recovery Site) Security.
 Parameterized Modular Product Definition
 Parameterized interest definition for calculating interest
 Parameterized charges definition for calculation and application of charges for customer accounts
 Modern banking facilities like – Centralized/Branch Banking, Foreign Exchange Modules (Integrated), Any Branch Banking, On-line bills payment
 Special functional features like-One stop payment system, Vault management system, Signature verification system, Salary Credit, Automation of various utility and other facilities, Head office CAD (central Accounts Department) Reporting, Auto Reconciliation of Inter-Branch transaction, Bangladesh Bank reporting like SBS, CL and CIB etc, Audit features
 General functional features like – Transaction management, System administration, Able to work with all the standard communication media such as dial-up line, leased-line, Broad band optical fiber cabling media etc. Transaction charges auto realization e.g. Closing charge, Accrued interest provision, Govt. Excise duty etc. Multi-Currency cash control e.g. Local currency/Taka Foreign currency (USD, Rupee etc.) Centralized with data replicated at the local server. In case of communication failure, the local servers will server the local requirements and when the communication is restored, the central server will be synchronized automatically. Decentralize banking and stand-alone operation, in case of communication failure or in case of communication not available.

Field of use: For Banking Sector

Pricing: Pricing is offered, depending on the level of customization and concurrent access privilege


Micro Finance Information System

Benefits
 Any time Savings, Loan & Profit information
 Payable (Loan/Savings) information
 Dues status
 Defaulter list
 Auto count profit
 Quick decision making
 Single input (only site report) multiple output
 Easy & flexible year ending facilities
 Strong secure data
 Responsibilities every employees

Feature

MIS
 Branch information
 Center / Area information
 Staff information
 Members information: Center wise, Category wise
 Nominee information
 Drop Member information
 Saving target: Branch wise, Center wise, Staff wise, Member wise

Savings information
 Savings statement: Member wise, Staff wise, Center wise, Branch wise
 Savings status (Principle & profit)
 Daily, Monthly, Yearly Savings ledger
 Drawing (Principle & profit) status

Loan Information
 Loan registrations
 Loan analysis
 Recovery by loan holder
 Payable by employee/ loan holder
 Maintains daily loan ledger, personal ledger
 Dues status
 Others important reports & customized facilities available

Field of use: Micro finance Institutes

Pricing: Pricing is offered, depending on the level of customization and concurrent access privilege

Call logging & Accounting Software System

Capable of dealing with 3,000 PABX user billing and more than 2, 00,000 call data handling per month. Compatible with any PABX.

Benefits
 Reduce and control communication cost by Tracking and recording Outgoing and Incoming calls (Local, NWD, ISD and reduced rate ISD, Mobile, ISP etc.)
 Keep historical call records for future tracking
 Generate bills daily, fortnightly, monthly and customized date range
 Secure report through PDF and integrated with mailing system for individuals
 Reduce investment through supporting open source reporting and database engine

Feature
 Platform and Architecture: Three-tire architecture, Open source database and reporting engine, support both serial and TCP/IP communication, handle multiple PABX in a single database at a time, ERP integration facility.
 Report and Searching: Report mailing facility, more than 50 different data searching and reporting options
 Backup and Recovery: Auto data backup facility by integrating with windows scheduler, store data in two different locations, remote database backup management, database error recovery option from CLASS.

Field of use: For all sectors

Pricing: Pricing is offered, depending on the level of customization and concurrent access privilege


Data Encryption and Security Solutions

Meeting today’s security challenges with purpose – Built Firewall/VPN Appliance and Systems along with technological and operational superiority as well as world-renowned reliability.

Benefits
Industrial strength network and application security for access control, user authentication and attack protection without compromising performance, security or cost.

Feature
 Purpose – Built Firewall/VPN Appliances and Systems
 Advanced Firewall Security with Deep Inspection
 Denial of service protection
 IPSec VPN
 Integrated Antivirus
 Extending Security to Remote sites
 Fully integrated networking
 High availability through redundant pairing
 Central Management
 Intrusion detection and Prevention

Field of use: Banking sector and corporate VPN solutions

Pricing: Pricing is offered, depending on the level of customization and concurrent access privilege

Smart Attendant

First impression lasts longer…
A solution to improve organization’s entire communication system; by handling incoming calls smartly, keeping messages and delivering those to the relevant persons according to their prefixed convenience.

Benefits
 Every call answered immediately, without human operator
 Round the clock operation for multiple phones, simultaneously
 Intelligent auto-attendant ensures caller satisfaction
 Smart call management will not allow to miss any call
 Ensures callers’ messages notification to employees
 Information dissemination by system during on-hold or after office hours

Feature
 Every call is answered immediately, by the system
 Every caller receives your company’s customized day, night and holiday greetings
 Callers have instant access to desired extensions, departments or live operator assistance
 Options for voice mail or searching other person
 Multiple message notification options and easy message retrieval process
 One system can support unlimited user
 Call forwarding options
 Flexible call routing or group creation
 Remote and Local Administration in message retrieval, editing or storing
 IVR facilities (Optional)

Field of use: For any organization who gives value in managing the telephone calls properly

Pricing: Pricing is offered, depending on the level of customization and concurrent access privilege


Solution for Diagnostic Center

Nature of the diagnostic business require continuous relationship with stakeholders (e.g. doctors) and keeping proper accounting. This software helps in saving time and energy from manual operational hassle. Also, you will be able to focus on business growth through earning competitiveness by satisfying those stakeholders and making timely decision.

Benefits
 Less operational hassle
 Easy to maintain accounting
 Easy to manage doctor’s and patients’ information
 Easy to monitor stock to decrease wastage
 Cost saving in overall operation
 Smart reports

Feature
 Patients record keeping
 Doctors & test information
 Discount and due statements
 Related all test reports
 Daily patients’ statement
 Daily/Monthly/Yearly test summery
 Auto generated referred doctor’s report
 Stock management
 Monthly ledger
 Income and expenditure statement
 Balance sheet

Field of use: Diagnostic center

Pricing: Pricing is offered, depending on the level of customization and concurrent access privilege


School Management system

School management system helps the schools manage their day to day operations in an organized manner. This easy to use software gathers information about students and staffs. The system keeps track of the students’ academic and financial records and facilitates tuition fee collection and accounts management. School management system also helps the schools manage their employee payroll.

Benefits
 Automated tuition fee collection and accounts reconciliation
 Tuition collection history
 Automated grade calculation and ranking
 Student/Staff information management
 Payroll management
 General accounting reports
 Budget preparation

Feature
Tuition and Fee collection:
 Detailed tuition & fees receivable list
 Daily fund collection reconciliation report
 Periodic tuition and fees report
 Delinquent letter template

Student Information:
 Report card generation and printing
 Automatic average score calculation
 GPA calculation
 Automatic rank/position calculation in class and section
 Attendance report
 Tuition information/Payment history of students
 Letter templates

Accounts and payroll
 Chart of accounts
 Cash/Bank book entry
 Journal Transaction
 Account ledger
 Cash in hand report
 Bank account report
 Journal book
 Profit/Loss account
 Balance sheet
 Trial balance
 Budget information

Staff/ Teacher Management:
 Staff information system
 Staff payroll
 Leave record
 Salary increment/PF/ Time Scale

Other Features
 Back up and restore of data
 Strong authentication and authorization for any database change
 Audit log trail
 Log of overrides/exception

Field of use: For educational sector

Pricing: Pricing is offered, depending on the level of customization and concurrent access privilege

Hospital Management System

Benefits
 This is a user friendly application that helps you to improve your efficiency of work
 The system has inbuilt accounting software which generates all automated accounting entries for any transaction done by the software

Feature

Patient Department
 Register patients
 Make appointment
 Maintains Patient query
 Track referral services
 Patient admission
 Bed allocation and transfer
 Patient medical record
 Patient caring
 Notes of doctor and nurse visit
 Discharge of patients
Blood Bank
 Management of blood and blood derivatives
 Donor registration, cancellation
 Transfusion order tracking and processing

Pharmacy
 Medicine list and delivery of OPD and IPD patients
 Multiple sales point
 Central storage
 Internal requisition and return
 Stock management
 Medicine expiry date notification

Emergency
Prompt registration of patients in serious condition. Offers delayed fill up of registration can transfer the patients to ward, discharge and other related functionality.

Operating Room
 Keep track of operations
 Doctors write instant requisition
 Post notes, patient records to the system

Laboratory Management system

Laboratory
• Diagnostic tests of the OPD Emergency and IPD patients
• Bat-code assisted specimen work-flow management
• User defined report formats
• Automatic result creation from lab equipment
• Dispatch of result sheet

Radiology and Imaging
• User defined structured reporting of radiology and imaging

Packages
• Care patient and maintaining of information related to the patients under a package program.

Corporate Contact
• Setup corporate clients and dealing with them financially and in the field of patient care.

Administration Management System

Scheduling & roistering
• Integrated with the HR
• Duty scheduling for employee
• Tracks arrival and exit time
• Generates attendance sheet, leave report

HR and Payroll
• Keep record of all employees from recruiting process to the end of service. Management of employee salary, grade liens/advance deduction, provident funds, income tax generate invoice.

Purchase
• Maintain product, purchase rate, good received notes, generate invoice.

Accounts (GL, AP, AR)
Patient billing automatically capture all charges against services to patients. Including inpatient and outpatient charges, doctors’ fees, cost of medical procedures, Operations medications and other charges. Generate ledgers of all accounts including trial balance, trading a/c. Profit & loss A/C and balance sheet. Has accounts receivable, payable, general ledger etc. Ability to define budget for a period.

Fixed Assets
Keep information about capital assets. any equipment service requirement, installation, service center information, send date, expected return date etc are stored in the database. When any equipment returns from servicing, its reason of servicing and return date is verified with input data.

Inventory
This module is to manage stocks. Maintains stock reorder level, quantity cost and sales price of items. Handles receipts, delivery, disposal and transfer of inventory items.

MIS
The MIS module shall provide detailed snapshots of a wide variety of transactional information.

Security
Should be a fully secured system. Restrictions to defined for all users based on specific categories of information.

Field of use: For hospital, laboratory

Pricing: Pricing is offered, depending on the level of customization and concurrent access privilege


E-Governance

The governance project for DAM requires development of an IT enabled system that would respond to the following objectives:
• To provide quick access to user groups (viz.farmers, traders, business enterprises, researchers, policy makers and other stakeholders) with updated agricultural market information.
• Agricultural market price information will help policy makers and researchers to determine agricultural products price trends and implications of agricultural development
• Making agricultural market price available online to push the country towards greater economic growth by empowering farmers and business men involved with the agricultural sector.
• Officers and staff of the department will gain full IT competency by the end of the project period.

Benefits
• Valuable information on comparative market prices, which will assist agricultural traders in their business decision _making
• Based on information gathered, agricultural production related effective decision making, which will enable farmers to maximize profits
• Make real time data on agricultural market trends available for policy-makers and researchers. This will help in producing quality research and studies that could be relevant to policy makers and dev-agencies.
• Make information available to general citizen.

Goals
Access to daily prices of various agricultural commodities in major markets across the nation can add tremendous impetus to a more efficient functioning of the agricultural market
• There will be much better coordination and timely information exchange between the district offices and the DAM
• Policy makers will be more informed about the price variations in different regions of the country, and take appropriate measures, if needed
• Policy-makers will be better prepared to take precautionary steps regarding rising prices of crucial commodities
• The government can serve the needs of the poor farmers better.


Pricing: Pricing is offered, depending on the level of customization and concurrent access privilege

Animation & multimedia

Egt benefits of the digital media. The multimedia products published from Micros digital are using as a positive support to interactive learning. The technical learning CDs and software are made from the suggestion of technical experts. The children learning software are made with the help of well experienced educators.

Benefits
• Interactive multimedia CD authoring & publishing
• Graphics animation
• Learning software
• Audio & video editing
• Digital brochure making
• Multimedia presentation, etc

Features
• Computer books.
• Video documentary films.
• Interactive tutorial CD.
• Children’s learning software.
• Various Islamic CD titles

Pricing: Pricing is offered, depending on the level of customization and concurrent access privilege